Elevated errors

Incident Report for GlobalTill

Resolved

This incident has been resolved.

Posted Oct 31, 2023 - 11:11 PDT

Identified

The GlobalTill backend is experiencing an elevated number of errors. The engineering team has identified the issue and a fix is being deployed.

Note: This may impact refreshing POS station data. If re-downloading POS data fails, please try again as the errors are intermittent.

Posted Sep 29, 2023 - 12:55 PDT

This incident affected: Core (Background Processing, REST API).